Frequently Asked Questions

Explore answers to commonly asked queries for a seamless experience. Have a question? Find it here.

Usually we kick start every project with a detailed brainstorming session with all the stakeholders from the client side. These are the details/data we require before the start of every project.

  • Business/organizational goals
  • Target audience details
  • Product goals
  • Expected outcomes and KPIs of the project
  • Technical specifications
  • Market research data, if any
  • Previous user experience audit results if any
  • User analytics data, if any
  • Business reports
  • There are a multitude of tools designers use in various stages of UX design. Our team typically use the following
  • User Research - Hotjar, Usabilla
  • Design - Adobe XD, Figma, Balsamiq, Invision
  • User Testing - Crazyegg,
  • Project Management - Basecamp, Miro, Notion
  • There are multiple factors influencing the cost of a UX design project. The factors include scope and scale of the project, nature of the project (starting from scratch, revamping existing design), platforms (mobile, web, TV, kiosk), technology involved, and design services included (user research, interviews, testing) and delivery deadline to name a few.
  • It's difficult to provide a number upfront without understanding the requirements and full scope of the project. We usually charge $40 to $50 per hour based on the complexity and size of the project.

We offer professional UI/UX design services all in one place — including mobile app design, website design, landing page design, web app interfaces, SaaS product UI/UX, social media branding, and business proposal designs. As a trusted SaaS design agency, we focus on delivering modern, user-centered design solutions on time and tailored to your business goals.

UI/UX design services
SaaS design agency
Mobile app design
Website design
Landing page design
Web app interfaces
SaaS product UI/UX
Social media branding
Business proposal design
Dedicated UI/UX designer

Hmm. Good question. You know what a team can do, right? Build empires, win matches, fight aliens! The list is long. Compared to a hero trying to do everything single-handedly, if they team up with more heroes with similar visions and goals, they simply become more powerful! It’s the same here. Teamwork allows us to serve you better through better brainstorming sessions, better ideas and better quality checks. You get it, right? By the way, we love you, freelancers!

Depending on the project requirements and nature, the deliverables could vary. Usually, it includes:

  • User-research report
  • UX audit report (if working on an existing design)
  • User persona
  • Customer journey maps
  • Sitemap
  • Wireframes
  • UI sketches
  • Interactive prototypes
  • Design systems

The first and most crucial channel through which customers interact with your business is your app or web page, which makes the UX a critical factor influencing customer satisfaction and revenue. 

Oh yeah! You bet it does! You see, every project is unique with its own set of business goals and target audiences. So, there is no way that a “one size fits all” rule can be applied here. Not even a bit! Every website and application is created from scratch, and is made from 100% custom materials picked only and only for that project.

Of course, you will! We don’t simply acquire clients, we build lifelong relationships. Anytime you need any assistance, just drop us a line!

Feel free to choose anything that suits you! Usually people opt for fixed price when the projects are small or when the scope of work is well-defined. For other projects, like large application designs, some opt for hourly-basis while others go for fixed price. Monthly-basis projects are usually the ones that require work on a weekly or daily basis for at least 3 months. In case of fixed price projects, we split the work into milestones, so it becomes easy to keep track of things.

We hate complicacies. And so, our onboarding process is just as simple as sliding down a ride in a water park. Beginning with an initial discussion on the project, we proceed to lay out the flow of the project, followed by milestones and a well-defined scope of work. We are okay with NDAs and make sure to clarify any doubts from either party before we begin the adventure!

Great question! We actually get that a lot. We won’t say that we are unique because in some corner of the Universe there must be at least one other team that holds the same values and works the same way as we do. But, yes. We are definitely different from the crowd. To begin with, we believe in discussions to get to a solution. It is never the client’s liability nor their duty to spoonfeed a design team through the entire design process. No. We do our research, discuss among ourselves and with the client, and come up with a plan to make the product even better than what was initially envisioned. We don’t make assumptions. Every statement and idea that we present is backed up with proper data and reason. We take care of a project like it’s our own. While that may not sound professional, it is this emotion that makes us go not one but ten steps beyond what a client would expect from us. At the end of the day, we know and understand that everyone from the client to the design team to the end-user is driven by emotions. So, we allow ourselves to be humans and not machines. Maybe this is exactly what makes us different from the crowd.

Glad you asked! For a website, and especially for an application, we first go for a ground level, but thorough, knowledge on the project, and then quickly seek the user flow. Sometimes the client provides us with the user flow and sometimes we create it. The next thing you’d be expecting from us is a wireframe, followed by the design and finally, a grand-looking, clickable prototype along with a style guide. Did we miss something? We’d be happy to assist you with anything that you need!

You can always drop us an email with any question that you might have! We’d be thrilled to help!!